Property Sales Management & CRM
Sanctuary Lifestyle are a large Australian retirement village developer, managing both the construction and sales of properties within their specific village locations.
The team at Sanctuary Lifestyle required a solution to manage their complete property sales process – from initial enquiry through to sale finalisation. The solution needed to manage the full frontend website – content and property listings.
iNNsite developed a bespoke Property Sales and Management CRM for Sanctuary Lifestyle.
The CRM captures and assigns website enquiries to sales staff. Once criteria is met, sales staff qualify the enquiry in the system through different levels. The system generates all documentation at each stage of the sales cycle – from initial deposit receipt, right through to generating and sending the final work order to the builder to commence work. In this way, the CRM enables management of the complete sales process.
Management can also access real time statistics and reporting, to evaluate business performance at any point in time.